Shipping policy

Shipping Policy 

Thank you for visiting and shopping at RABBAN.

Following are the terms and conditions that constitute our Shipping Policy. 

Domestic Shipping Policy 

Shipment Processing time

All orders are processed within 5-7 business days. 

Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few additional days. Please allow additional 15-30 working days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you through your email address.

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours. 

Shipment will be done via the Ubex courier service through its standard mail shipping.

Customs, Duties, and Taxes

RABBAN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages 

RABBAN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy 

We currently do not ship outside the Gulf Cooperation Council (GCC) region. 

For more information, kindly contact us by email on salam@rabban.com